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Payment can only be made by credit card and Western Union.
Accepted credit cards are: Visa, MasterCard
Western Union enjoys at least 10% off in our website, more details please contact us.
When placing an order, your billing address must correspond to the address of your credit card otherwise we will not be able to process your order.
Due to floating exchange rate and cross-border transaction fees charged by issuer, amount may be a bit difference from the original price on the website.

We gladly accept returns and exchanges within 60 days of the date from customers who purchased their UGG® Australia products from our website.

Item must be returned in original condition and packaging.

The reason for returns caused by yourself (eg, size, color you choose), cannot be accepted.

You will be reimbursed on the credit card that was used for purchase.
Shipping fees for return is paid by customer.


What is the security check?

Every order placed by credit or debit card undergoes a security check with your card issuer to ensure that the details we have match up to their records and that your card isn't being used fraudulently. In the event of non-authorisation by your card issuer, we'll contact you to let you know.